The bottom line is Leaders merchant services offer services with an advertised high approval rate for enterprises. However, due to a lack of transparency about processing rates or contract lengths, or account fees, users are looking for other payment processors.
Leaders merchant services is a payment processing and merchant account provider based in Camarillo, California. It serves business across America and provides processing services for retail, service, and food industries. Leaders also provide loans and merchant cash advances up to $1 million through its funding program.
Launch your business to customer payments with the following services:
Payment processing – Accept cards and checks in-person or online with special processing for restaurants or retail stores.
Merchant accounts – A premium account with 24*7 access to sales and online portal, chargeback, and deposits summaries.
POS software and hardware – Industry related features like online ordering for restaurants and various point-of-sale bundles to card readers.
Leaders merchant services offer standard features that you will expect from a payment processor.
The payment gateway supports unlimited transactions, and accounts are integrated across online, in-person, and phone transactions. The cart manager is compatible with all hosting platforms and allows for shipping and tax calculations, unlimited products, and payment by credit card and e-check. They also offer mini MICR that can accept paper checks and connects to cash registers and POS terminals for seamless processing. Merchant cash advances and business loans up to $1 million are available to new startups as young as six months- although experts recommend applying with a traditional lender.
Pricing and fees
Daily transaction and penalty fees are mentioned below:
Credit card processing fees start at 1.59 percent plus $0.19 for every transaction. Qualified PIN debit card transactions cost $0.10 every transaction. If there is a requirement for your business’s POS solutions, you need to pay $14.95 monthly fees. Activation and setup fees range from $10 to $100 depending on the hardware. The more complex and larger your system, the higher the charges. If you cancel the services before the contract, you need to pay cancellation charges ranging from $250 to $350.
Pros and Cons of Leaders Merchant Services
They are open to riskier merchants where they advertise a 98 percent approval rate for merchant applications irrespective of credit scores. However, that rating does not factor in applications from banned business types, and Leaders never list what business types are denied automatically. It offers various payment systems such as swipe, NFC and EMV payments, credit and debit cards, and various online payment providers. The technical support team is available round the clock over the phone, and you are just a phone call away to solve your queries.
There is no transparency on the fee structure. To get a good idea of POS pricing, account fees, and processing rates, you need to connect with a representative. This tactic is used among processors, and depend on the representative you are connecting with, you will be offered rates. They have a hidden contact policy (sourced from a representative) that is not advertised – a three-year contract that you need to adhere to while taking services from them. There are several negative reviews with a massive 250 complaints with the Better Business Bureau over the last three years.
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