Courier services in India have
started about 20 to 25 years ago. A courier is a person or a company employed
to deliver messages, packages and mail. Different courier services operate on
all scales, from within specific towns or cities, to regional, national and
The courier industry was
initially limited to the four metros New Delhi, Mumbai, Kolkata, Chennai and
to some extent to Bangalore & Hyderabad. The reason behind this is the
airport connection these metros were. But, due to changing economy and
technical advancement, the industry has grown and extended faster to several
cities and even rural areas. And it is still growing.
A courier company anywhere in
world has its prime aim to render services and to give better quality to the customer.
Now the industry is booming day by day and market is full of competitive
players. And as we running with computer generation, everything is now
automated which helps people with simple innovation like Track & Trace.
Thus every industry is moving towards computer to make their work simple. Now
all are providing better support system like instant tracking facilities. It
means a customer wherever he is, he can track his shipment through internet.
The courier services in India can
be divided into different categories like Intra-City and Inter city. Intra City
courier industries are dealing with speedy delivery of mails or goods in same
city where as Inter city courier industries deal both same city as well as
outside circle also.
As far as TNT India concern, it
offers good services to the customers like speed delivery, online tracking
facilities, time bound & day definite delivery and dedicated customer support also.
TNT established its operations in the year 1993, making it
the first Multinational Express Company to set up operations in India on its
own. In line with its global strategy of setting up high quality networks in
emerging markets, TNT India forayed into the domestic express segment in
September 2006. This launch made TNT the first multi-national brand to offer
international and domestic services using an integrated air and road network.
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