Ecommerce is one of the most profitable businesses in todays times. So
if you wish to start with ecommerce website, then these are 8 mistakes that you
should dearly avoid.
Shopping online is the
latest way of going shopping. It doesnt matter if you dont have the time to
go to a shopping mall or are bored of window shopping? With ecommerce, you just
need to login into your favorite ecommerce website and you can do as much
shopping as you wish from there.
There can be some ecommerce
websites with ecommerce designs which are annoying which are seeing them losing
visitors and if you are planning to start an ecommerce website then you too
should pay careful attention to certain aspects of ecommerce web design. In
this article, we enlist 8 mistakes that you should dearly avoid while designing
an ecommerce website.
·
Bad graphic design: If the ecommerce
web design is not good, nobody is going to stay on the website for long. The
amount of time a person stays on the website is directly proportional to how
good the website design is and how interesting you find it. The web design
should be engaging enough to hold the viewers attention.
·
Customer service: If the customer service is really bad, not many people are going to
avail of your services. Imagine you are facing some problem with the order and
you wish to contact a customer representative online. You talk to the person
and he is really bad with you or doesnt communicate appropriately, would you ever
be visiting the site again?
·
Searching not easy: When you wish to search for a specific product and
you are not able to do so, you feel irritated and a lot of your time is wasted.
The ecommerce navigational featuresshould
be such that users find it easy to search and are able to find out exactly what
they are looking for in the minimum possible time.
·
Surfing should be free: That is, the website should not make you register
without you wishing to do so. If you are new to the website then rummaging
through the products should be free. If you wish to buy some product then only should
the scenario of registration come into picture.
·
Errors:
There should not be errors that users can glaringly point out. Such mistakes
degrade the market value of an ecommerce website.
·
Data upload and download: What will you do if you have selected an item to
be put in cart and it takes so much of time in uploading that somebody else
already buys it? Well, that can immediately spoil a users mood. This situation
should be avoided.
·
Security:
People who do transactions through credit cards or online bank accounts should
feel safe on the website. If the website is not secure
, people will lose money
and that may lead to problems.
·
Technical support: People should get the technical support as and
when required. The website should always be up and running with a good
technical support.
An ecommerce website should
have shopping cart and other such features. These can be achieved by buying ecommerce software available online. Ecommerce software can be downloaded or
bought. Many ecommerce development
companies are available that provide you with a custom made ecommerce software.
Ecommerce development is not so difficult these days. There are many
companies that provide custom made ecommerce
software and that too at reasonable costs. Such ecommerce development websites can be found easily online. Search
for some and start with a great ecommerce website online!
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