Gmail remains the keystone of Google’s online presence. If you forget your password or username, or you can’t get verification codes, it’s a common response to get IT onsite support. But you can follow some steps to recover your Google Account. This enables you to continue using services like Gmail, Photos, and Google Play.
Steps to recover Gmail password
Do you use an account through your work, school, or other group? These steps might not work. Check with your administrator for help.
Questions Google will ask during Gmail account recovery
A previous password: Did you change your Gmail password? But only remember an older one? You can enter it.
Verification using a code: You can get a code from:
A secondary email address: To reset the password on your Google Account, follow the link in a message Google sends to your alternate email address. You might also be able to enter any current email address to receive a verification code.
A security question: When prompted, type the answer to your recovery question.
Month and Year of your Gmail account creation: Enter the month and year when you created the Gmail (or Google) account.
A pop-up on your phone: You might be able to get a notification on your phone that you can accept to verify that it’s you requesting a password reset.
Note: Have you used your Gmail account in the past five days, but haven’t specified a secondary email address? You will have to wait for five days before you can try to gain access to the account.
If you are struggling with recovering a Gmail password, you can always get IT support. You probably know that small business IT support is integral to a business running smoothly. IT support services are just a call away! There are experts who provide onsite IT support.
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