The voice mail system was developed by Bob Cohn and Peter Olson in 1982. Voice mail system is a centralized answering machine which stores, records and plays back the voice message from users both inside and outside a company. Voice mail systems support shared message storage, fax delivery, teleconference, voice to text transcription, retrieval via printers and more. The two basic operations of a voice mail system are telephone answering and voice messaging. It is not possible to attend every phone call coming to an office during busy hours. In such a situation getting a small business voice mail service would be the best choice.Hosted PBX (Private Branch Exchange) is ideal for small businesses. These telephone systems are integrated with VoIP technology and provide excellent voicemail features. VoIP services are used to receive calls directly through the internet or from a VoIP PBX. Each staff can be provided with a unique voice mail box. If any call remains unattended, the caller will be automatically forwarded to the voice mail. With voice mail services, users can be notified of new messages, and they can simultaneously pick up or leave messages from anywhere via email, computer or phone. In addition to this, you can forward or delete the received message.Nowadays, every small business looks forward to benefit from voice mail services. Advanced voice mail service providers offer automated attendant facility with directory service access to make calls to various departments in your office. Small business voice mail service is a complete and full function telephone service with no heavy investment required for setup. Considering their functioning, voice mail services can help to give your small business a professional image, make ordering service easier, enhance customer relations, and improve productivity. Therefore an efficient voicemail system is an excellent option to consider, when launching small businesses.Nowadays, all major telephone operators are providing voice mail services to customers at affordable costs. Voice mail services allow small business firms to maintain that customer friendly image. Voice mail services figure among the most powerful types of telephone services available today. By skillfully making use of this advanced technology, small and medium business can grow at a much faster rate, creating a great impression on their customers and associates.
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ABOUT THE AUTHOR
Alen Smith is a sales representative of AccessDirect, a leading service provider of small business Hosted PBX systems. We provide complete small business phone systems, including: voice mail, toll-free and local phone numbers, and fax-to-email service. Since 1997, AccessDirect has brought affordable, hosted PBX services to small businesses across the country.
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